Payment and Refund Policy
S&K PARTNERS GROUP LTD
Version 1.0 – Effective 21 June 2025
1. PURPOSE AND SCOPE
This Payment and Refund Policy (the “Policy”) forms part of the Terms and Conditions of Logic-Vault (the “Platform”) operated by S&K PARTNERS GROUP LTD (the “Company”, “we”, “us”). It explains how Pay-In and Pay-Out transactions are processed, the fees applied, and the circumstances under which Buyers and Vendors may receive refunds or chargebacks.
Regulatory alignment: UK Payment Services Regulations 2017, PSD2 (EU Directive 2015/2366), UK Consumer Rights Act 2015, EU Consumer Rights Directive 2011/83/EU, and FCA Guidance on Strong Customer Authentication.
2. DEFINITIONS
- Buyer – A registered user purchasing AI prompt digital goods.
- Vendor – A registered user offering AI prompts for sale.
- Pay-In – The purchase transaction whereby a Buyer pays the Platform for digital goods.
- Pay-Out – The settlement transaction whereby the Platform remits net proceeds to the Vendor.
- Digital Goods – Non-tangible AI prompt files delivered instantly upon payment.
(Definitions used herein have the same meaning as in the Terms and Conditions.)
3. ACCEPTED PAYMENT METHODS
| Method | Currency | SCA Applied | Notes |
| Visa®, Mastercard®, AMEX® | GBP (£), EUR (€), USD ($) | 3-D Secure v2 | Card surcharges are prohibited under UK/EU law. |
| SEPA Instant Credit Transfer | EUR (€) | N/A (push payment) | Buyer liable for bank fees. |
| Faster Payments (UK) | GBP (£) | N/A | |
| USDT (ERC-20) & USDC (ERC-20) | USD ($) equivalent | On-chain address scan (Chainalysis) | Network fees paid by Buyer; finality after 12 block confirmations. |
We reserve the right to add or remove methods with 7-days’ notice via the Platform.
4. PRICING, TAXES & FEES
- Display Currency. Prices are displayed inclusive of any applicable VAT or sales tax based on the Buyer’s billing address.
- Exchange Rates. For crypto Pay-Ins, amounts are calculated using the Bitstamp mid-market rate at the block-timestamp + 30 seconds.
- Marketplace Commission. The Platform deducts a 15 % fee from each successful sale before Pay-Out to the Vendor.
- Network & Banking Fees. External fees (e.g., gas, bank charges) are passed through at cost.
5. PAY-IN PROCESS (BUYER)
- Authorisation. Payment is authorised at checkout via our FCA-licensed PSP partner.
- Instant Delivery. Digital Goods are delivered immediately after successful authorisation. By completing the Pay-In, Buyers expressly consent to waive the 14-day withdrawal right for digital content (Article 16(m) EU Consumer Rights Directive).
- Payment Confirmation. An electronic receipt is emailed to the Buyer within minutes.
- Failed Transactions. If authorisation fails, no charges are applied.
6. PAY-OUT PROCESS (VENDOR)
- Settlement Schedule. Net proceeds are credited to the Vendor Balance in T-2 business days (card) or after 12 block confirmations (crypto).
- Disbursement Frequency. Automatic weekly Pay-Out every Monday 09:00 UTC once the Vendor Balance exceeds £50/€50/$50 equivalent.
- KYC Requirement. Vendors must pass Level-2 KYC (photo ID + proof of address) before the first Pay-Out (UK MLR 2017 compliance).
- Chargeback Reserve. 5 % of each sale is held in reserve for 90 days to cover potential chargebacks or disputes.
7. REFUND POLICY (BUYERS)
7.1 Non-Refundable Circumstances
- Correctly delivered digital goods where access has been granted.
- Buyer remorse or change of mind after download.
7.2 Eligible Refund Circumstances
| Scenario | Evidence Required | Refund Window |
| Wrong or corrupt file delivered | Screenshot + file hash mismatch | 14 calendar days |
| Duplicate purchase due to platform error | Order IDs + timestamps | 14 days |
| Unauthorized transaction (fraud) | Bank/PSP dispute form | 60 days |
7.3 Refund Procedure
- Buyer opens a ticket via info@logic-vault.com with order details.
- We acknowledge within 2 business days.
- If approved, refunds are processed via the original payment method within 5 business days. Crypto refunds are executed at the GBP/EUR/USD value paid, not coin quantity.
- We notify the Vendor; disputed amounts may be debited from their upcoming Pay-Out.
8. CHARGEBACKS
- Notification. Upon receiving a card scheme chargeback, we notify the Vendor immediately.
- Vendor Evidence. Vendors must supply delivery proofs within 3 business days.
- Fees. Each lost chargeback incurs a £15 administrative fee charged to the Vendor.
- Termination Right. Excessive chargebacks (>1.5 % of monthly transactions) may lead to account suspension.
9. AML / CTF & SANCTIONS SCREENING
All transactions are screened against UK OFSI, EU, UN, and US OFAC sanctions lists. High-risk crypto addresses flagged by Chainalysis KYT are rejected and, where required, reported to the National Crime Agency (SAR).
10. CURRENCY CONVERSION & FX SPREADS
If a Buyer’s card is denominated in a currency other than GBP/EUR/USD, the issuing bank’s FX rate applies. We do not levy additional conversion spreads.
11. ERRORS & RECONCILIATIONS
We may reverse, adjust, or correct any transaction where a technical or pricing error occurred. Buyers/Vendors will be informed within 24 hours.
12. MODIFICATIONS TO THIS POLICY
We may amend this Policy for regulatory or operational reasons. Changes take effect 14 days after posting on the Platform. Continued use constitutes acceptance.
13. CONTACT
Questions about payments or refunds should be sent to info@logic-vault.com or addressed in writing to:
Compliance Department S&K PARTNERS GROUP LTD 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
© 2025 S&K PARTNERS GROUP LTD. All rights reserved.
